Payment Information 

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• Multiple Payment Methods: We now accept a wide range of payment methods, including major credit cards, PayPal, and other secure payment options.

• Installment Plans Available: Flexible installment payment options are supported through services such as Affirm.

• Secure Checkout: All transactions are processed securely to ensure your personal and payment information is protected.

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Shipping Policy

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• No Free Shipping: All orders, regardless of the order value, are subject to shipping charges. We DO NOT offer free shipping.

• Charging Shipping When Ready to Ship: We do not charge shipping fees at the time of purchase. Shipping fees will be calculated and charged when the items are ready to be shipped.

• Carrier Selection and Cost: 

  • ​We will choose a carrier based on the package size and weight, ensuring the best value for you.

  • Shipping costs will be determined by the selected carrier's real-time pricing.

  • ​Shipping cost of a whole doll is estimated as below：

 

 

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• Payment for shipping: ​​

  • ​Shipping charges will be invoiced separately through a pay link.

  • Look out for the email with the subject "A Business Sent You a Pay Link" for your shipping payment.

• Communication for Concerns or Address Change:

  • ​If you have concerns about the shipping cost or need to change your shipping address, please contact us via email before making the payment.

 

 

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Returns & Exchange Policy

 

• Non-defective items are non-returnable and non-exchangeable.

• If there is shipping damage or product defect, contact us through email ASAP.